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Current Crystal
Swarovski repairs or replaces crystal that is a part of the current
offerings. If your damaged item is current, contact Swarovski
directly at 1-800-556-6478 to obtain authorization, cost, and instructions.
Retired/Discontinued Crystal
Swarovski does NOT repair or restore retired or discontinued
crystal. If your item is not current, we hope that we can be of
assistance to you.
So how much does it cost to have retired and discontinued figurines
repaired or restored? There's no way to quote a flat rate for any
job.
So here's what you should do:
- Contact us directly for authorization.
During our discussion, we will cover safety tips and provide other
valuable advise on shipping and insurance. Most likely, your item will have
to be shipped here for an estimate for the job. DO NOT
SEND YOUR CRYSTAL WITHOUT PRIOR AUTHORIZATION.
- When shipping your item to me, wrap each part separately, so that
components cannot touch each other and cause further destruction to
the figurine.
- Once we have had a chance to examine the item, and establish the fee,
we'll contact you. You can then decide if you wish to pay the
price for the job, or simply have it returned untouched. Owners
are responsible for the cost of the return shipping if you opt NOT to
have your item repaired or restored.
This disclaimer
must be filled out AND included with ALL items sent to us. You can
download
Adobe Acrobat Reader FREE if you do not already have it installed. |
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 Warner's
Blue Ribbon Books on Swarovski
These books are a must have for any collector. They
contain pictures & text information for current,
retired, & limited edition Swarovski available in the US
& all over the world.
WBRB.com
Online
Resource for Retired Crystal
This site offers information that every Swarovski crystal
collector is looking for. Check out the list of silver
crystal items in our library.
RetiredSwarovski.com
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